By entering into a project with Freedom Fighter Productions, you are consenting to be bound by the terms of these policies and procedures. Please note that our policies and procedures can be changed or updated at any time without prior notice to you.
50% Non-Refundable Deposit must be received before work is started.
All items must be paid for upon pickup or shipping of products
Any invoice not paid within 30 days will be charged a 10% late fee every 30 days past due.
Quotes are valid for 30 days. After 30 days we will need to re-quote the project
Please read over your proof carefully to avoid any errors (spelling, wrong contact information, etc) on print items. We will not send anything to print without an emailed or text approval to a proof. Your email/text releases Freedom Fighters Productions from all responsibility for errors and omissions on a print item. If the item has already been sent to print, Freedom Fighters Productions cannot stop production. If you need to have an item reprinted because of an error, we will be happy to do that, but you will be charged the full print cost for the second print, as your proof approval signifies release to print.
Any project that remains in proofing or is put on hold while we wait for content for more than 5 business days will be put on hold and will be billed for any time spent up to that point. When the client is prepared to restart the project, time will be billed per hour from then until completion.
Each project will have two revisions included. Additional revisions can be made for an additional fee and will be quoted based on the project.
Freedom Fighter Productions reserve the right to add completed projects to my portfolio. If there is a privacy issue involved, please inform us.
Once you have payed your 50% deposit for the date/time chosen, and you chooce to change your date, we are able to analyze our schedule to see if the date you are after is free (within 48 hours after booking only) although if it is not (Due to running a schedule and respecting those who have booked in advance), we will not refund your deposit. The issue will then convert into a cancelation.
Storage of all raw files will be kept between 1 month after the day Of service. Once 1 month has passed, we remove all raw files from our system to provide storage to our systems. We only keep chosen, edited imagery for our personal use. For this reason, we do advise you to backup your imagery, print and store them in a safe place. We are subject to keep the files longer, but it is not guaranteed.
Those who attend the shoot are not allowed to use their personal mobiles or cameras to shoot the day Of, unless the photos/videos are off behind the scenes.
If we, Freedom Fighters Productions, feel uncomfortable or unsafe in the environment, we have the right to leave the premises /refuse service. This is in relation to situations that include violence, hazards, any form of abuse (verbal, physical and such) as a right to remain safe and stable.
Basic travel is included within 20 miles of us, If your location exceeds 20 Miles, there could be an additional fee, to be determined by Freedom Fighter Productions.
Any Entry, parking, toll fees, or valet fees must be paid by you, if applicable for traveling.